Insurance Assesments & Claims

At Pool Heating Solutions WA we can assist with various types of insurance assessments should this be required for you. As with any outdoor item or product, it can be subject to all kinds of damage including irregular weather occurrences, power outages, fire and storm damage so it is important to consider what could affect your system before it happens and what your plan of action will be if it is damaged. Any damage is assessed with a site visit and then a quote can be formalised for you to send onto your insurance company.

Following the initial pool heating enquiry, Pool Heating Solutions WA will arrange a site visit to the property to assess the damage either with instructions from the insurance company or the client insured. We will visibly check the damaged product and take photographs for reference for the report. This will detail the type of damage, probable cause, and the steps needed to rectify the issue by either repair or replacement of the damaged product. Your insurance company will then assess this and confirm the item is covered and we will then take steps to book your job in.

We Can Help

Get in touch with us if you need assitance with an insurance claim involving your pool heating equipment

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From queries to fitting your new pool heating solution, we do it as quickly as possible

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Michael Ellen profile picture
Michael Ellen
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I reached out to a few companies for quotes to install pool heating. James got back to me the same day with some very comprehensive information on the different options and after a few more questions from me we landed on a heat pump. He organised a site visit then provided a very fair quote for our system. Brendon came out to install the following week - his work was extremely tidy and professional. We're very happy with the install and there's no surprise that these guys have so many 5 star reviews!
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Ria Pooshi Mano profile picture
Ria Pooshi Mano
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Had our pool heater installed today - Really happy with the service. James was so helpful throughout the whole process, took the time to explain everything clearly and worked with us to stay within our budget. The heater had to go on top of a high wall and definitely wasn’t an easy job, but Brendon was so good at it and handled it well. Made it look effortless! 100% recommended.
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Rachel Andreou profile picture
Rachel Andreou
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James answered all questions and explained everything, Brendon the installer was very helpful and knowledgeable. Whole process was great.Thanks guys. Yes I highly recommend Pool Heating Solutions
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Troy Tuke profile picture
Troy Tuke
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Fantastic experience start to finish with job scoping and professional advice/solutions from James to the seamless installation by Brendan. Couldn't have asked for a better outcome for a complete panel heating system. Highly recommended.
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John D profile picture
John D
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I have recently purchased and installed a new Madimack pool pump from Pool heating solutions in Perth. I had the pleasure of dealing with James (owner) and would like to say that the service and price provided from James was absolutely fantastic, my new pump is the best pool pump I’ve ever owned and unbelievably quiet. Highly recommended, well done James Cheers John
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Connor L profile picture
Connor L
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James was lovely to deal with, very helpful and informative. What a great experience.
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Rent Busters Perth
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Could not recommend Pool Heating Solutions highly enough. James Clark Smith provided superb service from start to finish, professional, polite, knowledgeable, and incredibly efficient. The whole process was seamless, and from go to complete the installation was completed in just 3 days. The communication, workmanship, and overall service exceeded expectations. We genuinely could not have asked for a more professional experience. Thanks again James!
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Kylie Bradley profile picture
Kylie Bradley
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Excellent customer service! Highly recommend.
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Corri Lee profile picture
Corri Lee
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Prompt and professional service is an understatement. I reached out to this company for a pool heater and I had it booked, installed and paid for with in 7 days. An incredible friendly company, very professional install and fantastic customer service, even committed to conversions after hours. Highly highly recommended.
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Stuart Love profile picture
Stuart Love
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From beginning to end they were professional and prompt. Brendon took one look at the system and diagnosed the issue (the cowboy that had done our install failed to put in a secondary pump). He was back two days later and fixed the issue quickly and for a very reasonable price.