Last Updated: 21 May 2025
Pool Heating Solutions WA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information such as your name, contact details, professional credentials, and other relevant details when you:
- Visit our website
- Use our services
- Contact us for inquiries or support
2. How We Use Your Information
We use your personal information to:
- Provide and improve our services
- Respond to inquiries and support requests
- Ensure regulatory compliance
- Communicate with you about updates, services, or industry insights
3. Disclosure of Information
We do not sell your personal information. However, we may share it with:
- Third-party service providers assisting with business operations
- Regulatory or legal authorities if required by law
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
6. Cookies and Website Analytics
Our website may use cookies to improve user experience. You can manage cookie preferences via your browser settings.
7. Contact Us
For privacy-related inquiries, please contact us